Pega Smart Investigate for Payments

The Sixth Sense of CX with NICE ENLIGHTEN

For automated payment exception resolutions, go with the trusted solution. When transactions fail, 18 of the world’s 20 largest banks automate their investigations with Pega. Our Smart Investigate platform is the industry’s only pre-built, fully compliant solution for resolving payment exception investigations. It allows banks to streamline payment exception processes and deliver a better experience for clients and employees. With the shift to ISO 20022, now is the time to reevaluate the way work gets done. Our industry-leading automation helps you get ahead of ISO 20022, increase straight-through processing, and reduce operating costs by smashing silos, eliminating manual tasks, and simplifying complex payment exception processes. Download the datasheet to learn why leading banks choose Pega.

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