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The banking industry is at a crossroads, as the next generation of artificial intelligence (AI) is expected to reshape the industry and the technology that supports it. Much like digital transformation, the evolution of AI is changing the way applications are architected and the capabilities that are required to support them.
To meet these changing conditions, many banks have evolved to using platform-based architectures and have transitioned away from monolithic architectures and systems that make it difficult to respond to customer demands in a timely fashion.